Customer service
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Need Help? You can consult our FAQ page to find the answer to your question!
You can contact our Jacadi customer service team by email or telephone from Monday through Friday from 10:00 AM - 9:00 PM Eastern Time, 7:00 AM - 6:00 PM West Coast Time.
Holiday season: our customer service will be open from 8:00AM to 12:00 PM on 12/24/2025 and from 8:00AM to 2:00 PM on 12/31/2025.Contact us by telephone: +1 844 700 8462 (toll-free number)
Contact us by email: customerservice@jacadi.ca