arrow-horiz arrow-vert Menu Close commande-cadeau-gratuite entretien-1 entretien-15 entretien-16 entretien-17 entretien-18 entretien-19 entretien-2 entretien-2 entretien-2 entretien-2 entretien-21 entretien-21 entretien-22 entretien-22 entretien-23 entretien-23 entretien-24 entretien-26 entretien-26 entretien-26 entretien-26 entretien-26 entretien-26 entretien-26 entretien-26 entretien-27 entretien-27 entretien-27 entretien-28 entretien-29 entretien-3 entretien-3 entretien-3 entretien-30 entretien-31 entretien-32 entretien-32 entretien-34 entretien-34 entretien-4 entretien-4 entretien-4 entretien-5 entretien-5 entretien-6 entretien-6 entretien-6 entretien-6 entretien-7 entretien-7 entretien-8 facebook-grey instagram-bleu livraison-gratuite Sans titre - 3 mon-compte mon-panier paiement-securise partager Sans titre - 3 password pin-store-outlet pin Pinterest recherche-boutique satisfait-rembourser Sans titre - 4 service-client Star active Close tout-ajouter triman Twitter verified vider-ma-liste wishlist-actif wishlist Youtube C37CCE8F-81E4-4DAF-885C-061032BAAED2 3EF63C5A-5754-4BCB-AC13-752F0E538804 2FB062EC-BBF2-4434-9C7A-C93A354E255D picto-fractionnable 943D1F80-2A8D-44DD-8864-3ECDB6F774B3 2098A817-B5F4-4EC6-A765-19843D217332 B596A762-028F-4C1F-8BD9-B0294292C17D Access the main content
Shipping Page d'accueil Jacadi

Returns

  • If you were not satisfied with the items ordered, you may receive a full refund, minus shipping costs, within 30 days of purchase (shipment date) on unworn, unwashed items in their original packaging.  Shoes should be returned in their original, undamaged shoe box as this is considered part of the product. No refunds will be issued for final sale merchandise.  

    You can ship back your return to the following location. To do so, include your packing slip, or print out your electronic receipt (available in “My Order” in your account) or print out your email confirmation. You may also print the following return slip.
    Please indicate the items you are returning and the reason for the return.
    Jacadi does not pay for or provide prepaid shipping labels. Please ship your return via insured UPS, don’t forget to include your packaging slip.
    Upon reception of your return, Jacadi will proceed to the refund, using the prices stated on your purchase (discount taken into account) and minus any shipping cost. The refund will be applied to the original form of payment. You will receive an email indicating the return has been processed. The return will also be notified in your Jacadi account under “My Orders & Returns. Please allow 4 to 5 working days for the refund to appear on your account.    

    Return address:  
    Jacadi Paris-Web Return
    Études Logistiques Transport Logfret Inc.
    300 Bld Marcel-Laurin, suite SS1
    Saint-Laurent (Montréal), Québec, H4M 2L4